Kia Roadside Assistance

Roadside Assistance
Available 24 hours a day, 7 days a week

 

As a valued Kia owner, you have access to our Extra Care Roadside Assistance Program from anywhere in Canada or the continental United States by dialling:

1-866-444-KIA1 (5421)

Kia Motors America Customer Experience

1-800-333-4KIA (4542)

For Roadside Assistance in the US, press 1

Our Extra Care Roadside Assistance Program coverage includes:

  • 5-year/100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*
  • 5-year/100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*
  • 1-year/20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.*
  • 8-year/130,000 km - Major Emission Components guarantee that the car will conform with government emission regulations.*
  • 5 year/ unlimited mileage - Roadside Assistance covers you in case of mechanical breakdown
  • 8-year / 160,000 kms Hybrid, Plug-In Hybrid, Electric Vehicle (EV) Components

Kia's Roadside Assistance claim reimbursement requests should be submitted to the following address:

Kia Roadside Assistance
Attention: Claims Department
P.O. Box 190
Richmond Hill, ON
L4B 4R5

For any further information regarding our Roadside Assistance program, don't hesitate to contact our Customer Experience Department toll free at 1-877-542-2886 or visit our Contact Kia webpage.

You can also read our full comprehensive guide here

Download the Kia Roadside Assistance App

 

 

 

 

Advantages of using the app:

  • Register your new Kia vehicle(s) covered under warranty to use the mobile services
  • The app geolocates you if you are not able to send your location, depending on your privacy settings
  • Provides you with an ETA for help to arrive