I had a tire patched at the service department, and Vicky was absolutely amazing! He got the job done even before the requested time since I needed to pick up my baby from school. He was very understanding, supportive, and went above and beyond to help. Excellent service—thank you, Vicky!

I had a fantastic experience with the service department. I had an issue with my Sorento that I knew might have been covered under an extended warranty, but because I purchased the vehicle used, I wasn't sure if my service records would be enough. They let me know within 48 hours that they'd cover the…

I was genuinely impressed with my recent visit for routine maintenance. The team got my car in and out much faster than I anticipated, and the work quality seems impeccable. ​The service representative, handled my appointment effectively. He was organized and provided a very clear explanation of the recommended services and the final billing, which…

I have visited every Kia dealership in Calgary, and this is my second time purchasing a Kia vehicle. Without a doubt, this dealership has been the most professional and customer-focused. From the very beginning, the staff demonstrated genuine courtesy, clear communication, and a high level of professionalism that set them apart from others. While the…

*Update I received a follow up call from Ziad, the service manager. He was reasonable and sought to understand what had happened. We came to a positive resolution and I am grateful that he reached out to find a mutually beneficial outcome. Thank you, Ziad Extremely disappointed with the service department at East Side Kia…