*Update I received a follow up call from Ziad, the service manager. He was reasonable and sought to understand what had happened. We came to a positive resolution and I am grateful that he reached out to find a mutually beneficial outcome. Thank you, Ziad Extremely disappointed with the service department at East Side Kia…

I recently bought a Kia and had an outstanding experience from start to finish. Kristina was fantastic — super professional, friendly, and genuinely helpful. She made the whole process smooth and stress-free, with zero pressure and great support. Also, big shout-out to Louie, the financial manager — he was a pleasure to work with! Clear,…